Yes, we’re still open 24/7 to accept orders in the US and most locations internationally. Some artworks might experience longer than usual delivery times but they can still be purchased.

We’re taking the Coronavirus outbreak incredibly seriously and want to ensure the wellbeing and safety of staff and guests at all times when making any decisions. Members of our staff have been working from home (with the exception of those who have ‘business critical roles’). We have put in place a strict social distancing policy for any members of staff and guests who may have to come in closer contact during the outbreak. Our warehouse staff are following a series of strict guidelines including social distancing, hand washing and many more which may result in some delays in order send outs.

We’re trying to keep on top of orders as much as possible following the necessary safety measures and guidelines. We’re working with external fulfilment partners to ensure they’re taking all the correct and necessary safety precautions.

Once you’ve placed an order with us you’ll receive an email to the address provided. If you did you not receive an email, please check your spam / junk folder and double check you entered your email address correctly. If you still haven’t received one after 24 hours, please contact us where we’ll be able to advise you further.

For online orders our returns are continuing to operate as normal. Refunds will be proessed within 14 days of your return arriving back to us. The money may take 3 – 5 working days days for the refund to appear in your account. For in-store orders, please contact us and we will try and help, alternatively we’re happy for you to return your item back to us in-store 14 days after our stores reopen.

You’re welcome to request a callback from one of our representatives, you can do so by clicking here. You can also contact us by email, by clicking here. Our Customer Service Team are working as hard to respond to everyone as quickly as possible, but we are currently experiencing a delay in getting back to everyone due to the rise in requests in response to the COVID-19 outbreak. Please be patient with us, and we’ll get back to you as soon as we can!

Though our headquarters are in New Hampshire, USA, Wiley Galleries is an online art gallery with temporary offices and venues around the world. We proudly serve art collectors from every corner of the world.

Definitely, if you are an artist looking for representation, we invite you to contact us and submit your information.

Certainly, we work with artists from anywhere in the world. If you are an artist located in any country and are looking for representation we invite you to contact us.

Yes, we are always happy to welcome proposals for collaborations. Don't hesitate to contact us if you have a project in mind.

We currently accept direct payments through our website store with debit or credit cards which includes VISA, Mastercard, American Express, Discover, JCB, Diners and UnionPay (UnionPay is not yet available to all users). We also accept payments through PayPal. Checks and direct bank deposits are available to select customers. You can select this option at check out and contact us for more info. Escrow.com is also available as a form of payment. With escrow.com you are able to purchse instantly and release your payment only when you the artwork is satisfactorily received. You can read more about how them here or watching the following video.

Shipping can take 7 to 14 days inside the US, and 7 to 24 days for orders from the rest of the world.

Yes, you can. Along with your order confirmation, once your order has been shipped a tracking number will be sent over to you so you can track your order, we currently ship with USPS, UPS and FedEx. You can access their tracking tools by selecting an option below: USPS tracking tool. UPS tracking tool. FedEx tracking tool.

We want you to be 100% satisfied, however we understand that sometimes things do not fit like you had intended or that it may not look exactly like what you were envisioning. You may return any item within 14 days of receiving it except for custom or special orders (see below). The cost of return shipping will be deducted from your refund. You can read more here.

Sorry to hear that! Please try an alternative payment method or contact us you can do so by requesting a callback here or by emailing us here and one of our customer service representatives will help you as soon as they can!

Custom and Import charges are charged once an item has arrived in its destination country. Unfortunately, we have no control over what these charges are, as Custom and Import policies vary from country to country. We would advise that you find out what these charges may be before you place your order. Custom or Import Charges are not applicable for orders within the US.

Yes, however you would need to check with us in advance as most artworks exceed typical PO box sizes.

Your order should arrive within the time frame of your chosen delivery method, which you can double check in your order confirmation email. You should also receive a tracking link in this email so check this out for any delivery updates. If the delivery time frame has passed and you’ve still not received your items, please get in touch with us by requesting a callback here or by emailing us here.

If you are no longer able to keep your order we invite you to contact us to submit a cancellation request. If your order hasn't shipped when the request is received we will cancel it and you will receive a full refund. If on the other hand, the order has shipped, you can follow our return policy, you can read more about it here.

If your oder hasn't shipped, we would be happy to modify it for you. Just contact us to provide more details about your request. If on the other hand, the order has shipped, you can follow our return policy, you can read more about it here.

Please contact us and one of our customer service representatives will assist you further. You can do so by requesting a callback here or by emailing us here.

Once you have placed an order, you should receive an email confirmation sent to the email address you provided at checkout. If for some reason, you did not receive this email, please check your spam/junk folders. If you still cannot find this, please log into your account to check that your order was initially processed, and if you are still having problems please contact us!

No, if you do not want to set up an account with us we have the option to checkout as a guest. All you'll need is your contact and shipping information.

Sorry to hear that! Please try resetting your password initially. If this still doesn't work please contact us by requesting a callback here or by emailing us here.

If you can't remember your login information, you can reset it by following the prompts on the login page. You will be send an email with a link which you should be able to use to reset your login information.

Yes, we promise to keep your information private and secure. To read more about our privacy policy please see here.